Scope and Roles
These Terms cover guests and customers who use a public Reservations PH booking page. Reservations PH provides the booking technology; the organization shown on the page provides the venue, court, or service you reserve.
The venue is responsible for its facilities, staff, service quality, schedules, prices, safety rules, and venue-specific booking policies.
Accounts and Eligibility
You can make a booking without creating an account. If you choose to create or connect an account, provide accurate details and protect your sign-in credentials. You are responsible for activity carried out through your account.
If you make a booking for another person or a minor, make sure you have permission to provide their details and follow any guardian requirements set by the venue.
Bookings and Confirmation
Availability can change until the booking page confirms your reservation. A checkout hold reserves a slot only for the time shown in checkout. If the hold expires before you finish, the slot may become available to someone else.
Some payment methods require venue review. In that case, the booking status shown on the page will tell you whether the reservation is waiting for payment review or confirmed.
Prices and Payments
The price, amount due, and available payment methods are shown at checkout. Follow the instructions for the method you select. Where the venue asks for payment proof, submit an accurate image or reference so its staff can review the payment.
An online payment provider may process information needed to complete your payment under its own terms. The venue handles payment review and payment due at the venue.
Changes, Cancellations, and Refunds
The venue sets its cancellation, refund, credit, no-show, and rescheduling policies. A refund is not automatic when a booking is cancelled. Review the venue’s terms below and contact the venue for a decision or for help with a change that is not available through your private booking page.
Cancellations are arranged by contacting the venue. Any self-service rescheduling option is subject to the eligibility and time limits shown for that booking. Nothing in these Terms removes rights you have under applicable law.
Venue Booking Terms
The following terms are set by Demo Courts. They describe the venue’s service and its cancellation and refund rules. If checkout asks you to accept them, that acceptance applies to these venue terms; it does not replace the platform Terms on this page.
Venue Summary
- Wear proper court shoes and follow court rules and staff instructions.
- Pay as shown at checkout. A booking that needs payment is held only while you complete checkout.
- Rain rebooking is available before 45 minutes have elapsed from your booked start time. The venue does not give cash refunds under this rain policy.
- To change or cancel a booking, contact the venue's staff. Refunds and credits are not automatic.
- Health, safety and emergency matters are in the venue's waiver, where it asks for one at checkout.
Demo Courts · Version 1
1. Your booking
Your booking is for the date, time and space or service shown on your confirmation. The person who books accepts these terms for themselves and agrees to share them with everyone in their group.
2. Equipment and footwear
Use equipment that is in good condition. Non-marking court shoes are required. Staff may refuse play to anyone whose footwear or equipment could damage the court or injure others.
3. Court conditions
Follow posted court rules and staff instructions. For outdoor courts, staff may pause or stop play when the court is wet, there is lightning, or conditions are unsafe. Rebooking after rain is covered under Rain, cancellation and rebooking below.
4. Payment
Payment follows the amount and method shown at checkout. A booking that needs payment first is held only while you complete checkout, and is confirmed as described on your confirmation.
5. Rain, cancellation and rebooking
If rain interrupts play, ask staff to rebook your paid reservation before 45 minutes have elapsed from its scheduled start. Rain rebooking is not available after that 45-minute window and depends on an available replacement time and staff confirmation. The venue does not give cash refunds under this rain policy. For any other change or cancellation, contact the venue's staff; bookings cannot be changed or cancelled from your booking link. Refunds and credits for those changes follow the venue's policy and are not automatic. Nothing in this policy limits consumer rights that cannot lawfully be waived.
6. Your responsibility
You take part at your own risk and are responsible for your own belongings and for the group you book for. Health, safety and emergency matters are covered by the venue's waiver, where it asks for one at checkout. Nothing in these terms excludes liability that cannot lawfully be excluded.
7. Privacy
We use your name and contact details to manage your booking and contact you about it. Payment receipts you upload are used only to verify your payment.
Responsible Use
Use the booking service only for bookings you are authorized to make. Do not submit false payment proof, try to access another person’s booking, interfere with the service, or misuse a private booking link. Follow the venue’s posted safety and service rules.
Service Availability and Responsibility
We work to keep the booking service available, but maintenance, network problems, or provider outages may interrupt access. Check the booking status shown on the page and contact the venue if you are unsure whether a reservation is confirmed.
Reservations PH is not the venue and does not control its facilities or service decisions. Nothing in these Terms excludes consumer protections or liability that cannot be excluded under Philippine law.
Privacy
The Privacy Policy explains what booking information is handled, why it is used, who receives it, and how to exercise your privacy rights. You can open it from the Privacy link in the footer.
Governing Law
These Terms are governed by the laws of the Republic of the Philippines, subject to consumer rights and other protections that apply to your booking.
Updates and Contact
We may revise these Terms as the booking service changes. The date above shows when this version was published. Contact the venue for reservation, cancellation, refund, and service questions. For questions about Reservations PH, use the email link below.