What we keep, and why.

Reservations PH ("Reservations PH," "we," "us," or "our") is a booking platform for Philippine businesses that sell time, such as courts, studios and clinics. This policy covers this website, our demo scheduling, and the accounts businesses use to run their booking pages.

Guests who book with a business through its own booking page are covered by that booking page’s privacy policy, which explains the venue’s role and ours. See Bookings Made With a Business below.

What we hold depends on how you deal with us.

• Demo requests: your name, email address, mobile number, company, any notes you add, the time you chose, and a record that you agreed to be contacted.
• Business accounts: the name and email of each person with a staff login, their role, and the business, branch, service and rate details they set up.
• Payment set-up: the payment methods a business offers, such as a GCash QR, and the proof of payment its guests upload for staff to check.
• Messages: what you send us when you email or reply to us, so we can answer and keep a record of it.
• Technical data: a session cookie and security logs, such as IP address and request time, that keep the site working and protect it from misuse.

We use personal data to arrange and run demos, send calendar invites and reminders, set up and support business accounts, operate and secure the platform, answer questions, and meet legal duties.

We rely on the basis that fits each use: your consent (for example, agreeing to be contacted about a demo), the need to deliver the service you asked for, our legitimate interest in keeping the platform secure and working, or a legal obligation. We do not make decisions about you through automated profiling.

When a guest books through a business’s page, that business decides why and how the booking details are used, and Reservations PH processes them on its behalf to run the booking, payment checks and reminders. Staff of that business see its guests’ details; we do not use them for our own marketing.

Guests should contact the venue about their booking, using the details on its booking page. Each booking page has its own Privacy and Terms links.

We share personal data only where needed: with providers for hosting, storage, email delivery and security who act on our instructions, with the business whose booking page or account is involved, and with authorities or advisers when the law requires it or to protect our rights and users.

We do not sell personal data or share it for advertising. Some providers may process data outside the Philippines. Where they do, we require them to protect it to a standard consistent with Philippine law.

This website uses only the cookies it needs to work, such as a session cookie that keeps a demo request and its security checks together. It does not use advertising cookies or third-party analytics. If that changes, we will update this policy first.

We keep personal data only as long as the purpose needs it. Demo details are kept while we arrange and follow up on the demo, and afterwards only if you become a customer or ask us to keep in touch. Business account records are kept while the account is active and for as long afterwards as record-keeping, disputes and legal duties require. Then we delete or anonymise them.

Access to account data is limited to the business that owns it and to the Reservations PH staff who need it to support the service. We use reasonable organisational, physical and technical measures to protect data, and we will notify affected people and the National Privacy Commission of a breach where the law requires it. No system is completely secure, so keep your sign-in details private.

Under the Data Privacy Act of 2012 you may be informed about how your data is handled, access it, correct it, object to certain processing, ask for it to be erased or blocked, receive a portable copy where it applies, claim damages, and file a complaint. These rights are subject to the conditions and limits of the law.

To use any of them, email us. We may ask you to confirm your identity first.

Our website and business accounts are for adults acting for a business. We do not knowingly collect personal data from children through this site. If you think we have, email us and we will delete it.

We may update this policy as the platform changes. The date at the top shows the current version, and we will make material changes easy to notice. Questions about privacy can go to the email address below.