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Terms of Service

The ground rules.

The terms for visiting reservationsph.com, booking a demo, and using Reservations PH to run bookings for your business.

Updated November 4, 2026Read the Privacy Policy
  • Your business

    You set your prices, hours and cancellation rules, and you are responsible for the service your guests book.

  • Your data

    Your bookings and customer records stay yours. We use them to run the service, nothing else.

  • Leaving

    You can stop using Reservations PH at any time, and we will help you take your records with you.

Agreement

These Terms are between you and Reservations PH. By using this website, booking a demo or creating an account, you agree to them. If you use Reservations PH for a business, you confirm you have the authority to bind that business.

Guests who book with a business through its own booking page are covered by the terms on that booking page, which belong to the venue.

The Service

Reservations PH provides booking software for businesses that sell time: booking pages, schedules, payment checks, reminders and check-in. We may improve, change or retire features as the platform develops, and we will give reasonable notice of a change that materially affects you.

Demo Bookings

A demo is a free, no-commitment call. We use the details you give to arrange it, as the Privacy Policy describes. You can cancel from the link in your confirmation email. Booking a demo does not create a customer account or obligation to buy.

Accounts and Staff

Give accurate details and keep your sign-in credentials private. The business is responsible for the people it adds, the roles it gives them, and everything done through its account. Tell us promptly if you suspect unauthorised access.

Free Month and Fees

A new business can try Reservations PH free for one month. Any fees after that are agreed with you and shown before you commit, and we will not charge you without that agreement. Taxes, where they apply, are in addition to the stated price.

Your Business and Your Guests

You provide the venue, court, room or service your guests book. You set the prices, hours, deposit and cancellation rules, and you are responsible for honouring confirmed bookings, handling refunds and complying with laws that apply to your business, including consumer and data privacy law.

Unless we tell you otherwise in writing, guests pay you directly, for example by GCash QR. Bookings are paid online. Your staff verify payments and decide what happens to a deposit. Reservations PH records the result but is not a bank or payment provider and does not hold your funds.

Your Data

You keep ownership of your business information and your customers’ booking records. You give us permission to host, process and display them to run the service for you, as the Privacy Policy describes. You are responsible for having the right to share your customers’ details with us.

You can export your records and ask us to delete your account. We keep data afterwards only where the law or a dispute requires it.

Acceptable Use

Do not use Reservations PH to:

  • break the law or take bookings for something unlawful;
  • submit false bookings, false payment proof or misleading business details;
  • access another business’s data, or probe, overload or interfere with the platform;
  • send unsolicited marketing through the platform, or copy or resell the service without our written permission.

Availability

We work to keep the platform running, but maintenance, network faults or provider outages can interrupt it. We do not promise uninterrupted service, so keep your own fallback for urgent bookings.

Our Responsibility

The service is provided as is, to the extent the law allows. We are not responsible for losses that come from your business’s decisions, your guests’ conduct, or events outside our control. Our total responsibility for any claim is limited to the fees you paid us in the three months before it arose, except where the law does not allow a limit. Nothing here removes rights you have under Philippine consumer protection law.

Ending the Agreement

You can stop using Reservations PH at any time. We may suspend or end an account that breaks these Terms or puts the platform or other users at risk, and will tell you why where we can. Sections that by their nature should continue, such as data ownership and our limits of responsibility, survive the end of the agreement.

Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Disputes will be brought in the courts of the Philippines, subject to any consumer rights that give you another forum.

Changes and Contact

We may revise these Terms as the platform evolves. The date at the top shows the current version, and we will tell account holders about material changes before they apply. Questions go to the email address below.

Something unclear?

Write to us and a person will answer.

hello@reservationsph.com